Understanding the Strategic Plan
The 2022-2026 Term of Council Service Excellence Strategic Plan is guided by the City’s vision, mission and values.
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Vision
A city of choice that promotes diversity, innovation and opportunity for all citizens, fostering a vibrant community life that is inclusive, progressive, environmentally responsible and sustainable.
Mission
Citizens first through Service Excellence.
Values
Respect, Accountability and Dedication.
The Strategic Plan is divided into seven strategic priority areas:
- Transportation and Mobility
- City Building
- Environmental Sustainability
- Active, Engaged and Inclusive Communities
- Community Safety and Well-being
- Economic Prosperity and Job Creation
- Service Excellence and Accountability
All the priorities work in unison to drive the City of Vaughan into the future championing Service Excellence.
A number of factors shaped the plan:
- The City’s vision, mission and values
- The 2022 Citizen Survey results
- The 2022 Business Survey results
- The 2023 business plans from each portfolio, office and department
- The 2023 Budget and 2024-2026 Financial Plan
- The priorities identified by the Mayor and Members of Council
- Staff and community survey results
- Public engagement opportunities throughout 2022
Contact Information
Office of Transformation and Strategy