Home About The City of Vaughan 2022-2026 Term of Council Service Excellence Strategic Plan Service Excellence Reports Service Excellence Reports As the City of Vaughan continues on its Service Excellence journey, measuring the progress being made on this Strategic Plan is a priority. Image Annual progress reports will be provided to Members of Council and the community each March, from 2024 to 2026. The Strategic Plan will continue to be integrated within the budget process, business plans and staff goals. The annual reports will include current performance measures as well as milestones and achievements. Year 1 Key Results - 2022-2026 Term of Council Service Excellence Strategic Plan (PDF) Contact Information Office of Transformation and Strategy Vaughan City Hall, Level 400 2141 Major Mackenzie Dr. Vaughan, ON L6A 1T1 Canada Email ots@vaughan.ca Phone (905) 832-2281 ext. 8412 Related Links 2022-2026 Term of Council Service Excellence Strategic Plan Citizen Survey City Budgets Committees and Boards Members of Council Office of Transformation and Strategy Performance Dashboard Strategic Priorities Understanding the Strategic Plan Additional Resources 2022-2026 Term of Council Service Excellence Strategic Plan brochure (PDF)