Stay informed
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Receive updates from the City of Vaughan via email, social media and more
Looking for a way to stay connected with City business? Or want to receive municipal news as it is released? The City of Vaughan offers many resources for residents to stay up to date, including by eNewsletters, social media networks, websites, phone and more.
eNEWSLETTERS
To receive City-related news straight to your inbox as it is released, sign up for Vaughan News – the City’s eNewsletter – at vaughan.ca/news.
There are also many other eNewsletters citizens can subscribe to from Members of Council, the Economic and Cultural Development department and the Recreation Services team. Subscribe today to the ones that interest you most and begin receiving news.
Vaughan Public Libraries (VPL) also shares information about programs, services, announcements, staff picks and more via VPL’s eNewsletter.
SOCIAL MEDIA
Stay connected with the latest news on your preferred social media platform. Updates are frequently posted to the City’s official feeds.
Twitter:
Facebook:
Instagram:
YouTube:
LinkedIn:
WEBSITES
The City’s website – vaughan.ca – is a one-stop shop for information on City programs and services. It is also home to Service Vaughan, the City’s online reporting tool, which allows you to submit service requests easily, report non-emergencies and track submissions 24 hours a day, seven days a week. As the City continues to response to COVID-19, there is also a section dedicated to the response efforts: vaughan.ca/COVID19.
PHONE OR EMAIL
Access Vaughan – the City’s contact centre – is available to answer any City-related inquiry by phone or email. Reach a citizen service representative directly by phone at 905-832-2281 (toll-free: 1-844-832-2112) or email the team at accessvaughan@vaughan.ca.
All inquiries are responded to in priority sequence during regular business hours – Monday to Friday from 8:30 a.m. to 7:30 p.m. Please note, during the holidays Access Vaughan will be open on Wednesday, Dec. 29 and Thursday, Dec. 30 from 8:30 a.m. to 7:30 p.m. and on Friday, Dec. 31 from 8:30 a.m. to noon. The contact centre reopens on Tuesday, Jan. 4 at 8:30 a.m. Outside of working hours, a 24-hour dispatcher will be available to respond to municipal emergencies.
Those who feel unwell, and believe they have symptoms related to COVID-19, should contact York Region Public Health at 1-800-361-5653 or Telehealth Ontario at 1-866-797-0000.