Vaughan Leveraging Technology to Enhance Services
April 9, 2014
The City of Vaughan is working to improve the way services are delivered to residents by enhancing the use of technology. A Corporate Technology Strategic Plan, approved yesterday by Council, includes improvements to the City’s use of technology and information.
The strategic plan identifies opportunities for staff to use technology to connect and engage with its residents more efficiently and effectively by providing online services that make it easier for residents to access current and accurate information.
These enhancements will also enable the City to streamline its internal processes, which will further enhance service delivery to citizens.
QUOTE
“As the City of Vaughan continues to grow and evolve, it is important that we improve and streamline the connection with our residents. The Corporate Technology Strategic Plan will better position Vaughan as a world-class city, one that utilizes technology to make it a better place to live, work and play while remaining efficient and effective.”
– Mayor Maurizio Bevilacqua
QUICK FACTS
- The Corporate Technology Strategic Plan will simplify processes and enable residents to access City digital services at anytime from anywhere.
- The strategic plan will provide front-line City staff with mobile technology and information systems that help to enhance service delivery to citizens.
- The City’s Information and Technology Management team will regularly monitor industry trends to stay up to date on the latest technologies and improve online services.
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