Have your say on the new Term of Council Service Excellence Strategic Plan
The City of Vaughan's Service Excellence
Strategic Plan is being updated for the new Term of Council (2022-2026). On
Monday, June 27, citizens participated in a workshop to have their say on priorities
over the next four years. Couldn't attend? Let the City know your thoughts
through an online survey, open until Friday, July 8.
The City values residents' feedback and opinions to help identify and advance issues that matter most to them. City-building is a collective effort, which is why citizens are encouraged to get involved and play a meaningful role in ensuring Vaughan continues to be a great place to live, work and play.
Service Excellence Strategic Plan
The Term of Council Service Excellence Strategic Plan identifies the strategic priorities that the administration will focus on to support Vaughan as a city of choice for residents and businesses.
Each four-year Term of Council Service Excellence Strategic Plan incrementally contributes toward the achievement of the Vaughan Vision and builds off the success of the previous plan to continue to align people, priorities, processes and technology. The plan outlines Vaughan's vision, mission and values, and identifies the strategic key activities staff will focus on to enable the execution and implementation of projects related to Council's commitments to citizens.
The City's budget and business plan processes are aligned with the Term of Council Service Excellence Strategic Plan to position the City to deliver on Council-approved priorities while continuing to keep the tax rate increase among the lowest in the Greater Toronto Area.
As the City of Vaughan continues on its Service Excellence Journey, measuring the progress of this strategic plan is a priority. Annual progress reports are provided to Members of Council and the community each year and include current performance measures as well as milestones and achievements.
For more information on the Service Excellence Strategic Plan, visit vaughan.ca/ServiceExcellence.
For updates and news as they happen, subscribe to Vaughan News and follow the official corporate channels on Twitter, Facebook, Instagram and LinkedIn.
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