Service Vaughan
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Submit and track service requests 24/7 with online reporting tool
The City of Vaughan’s online reporting tool – Service Vaughan – is a digital platform that enables individuals to easily submit a service request, report on non-emergency City services and track their submission 24 hours a day, seven days a week. The tool is available at vaughan.ca/ServiceVaughan.
Currently, the platform supports requests on six City services, including:
- debris, vandalism and graffiti
- garbage and recycling
- parks, trees and grass
- roads and sidewalks
- signs and streetlights
- water services
Broken glass and vandalized park equipment are examples of municipal emergencies or problems that require immediate attention. Call Access Vaughan at 905-832-2281 to report these types of incidents.
Non-Vaughan residents are also able to submit online requests if the inquiry is directly related to one of Vaughan’s City services.
Further benefits of the reporting tool include a tracking feature to check the status of the submitted inquiry online, the option to receive auto updates either via email or through the online tool, and the ability to provide feedback upon completion of the request. The City is also working to add additional services into the portal.
To receive Vaughan’s COVID-19 updates as they happen, sign up for the City Update eNewsletter at vaughan.ca/CityUpdate and follow the City’s Twitter, Facebook and Instagram channels. For more information about recent reopenings, visit vaughan.ca/ReopeningVaughan.
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