Submit outdoor maintenance requests online!

The City of Vaughan’s website – vaughan.ca – is your one-stop shop for City services, 24 hours a day, seven days a week. And that includes the ability to submit maintenance requests online!

Throughout the global COVID-19 pandemic, teams across the organization have provided a variety of virtual resources, making it even easier and more efficient to access City services and programs. Even as more municipal facilities prepare to reopen, these robust online services continue to be offered and expanded.

Have you spotted litter, dumping or graffiti in the community? You can submit these maintenance requests online through Service Vaughan. Simply click on the type of maintenance needed, and identify the location and any other details you’d like to add – it’s as easy as that! Other maintenance requests you can submit include splashpad or playground servicing, and weed or hornets’ nest removals on public property, to name a few.

In addition to submitting maintenance requests online, visitors can go to vaughan.ca/ServiceVaughan to apply for a job; buy waste bins and tags; register for recreation programs; report missed waste collection; report road maintenance, including potholes; pay parking tickets; apply for building/engineering permits; request tree pruning and shrub maintenance and so much more. Explore them all today!

Agents in the City’s contact centre – Access Vaughan – are also standing by to address your inquiries. Call 905-832-2281 or email accessvaughan@vaughan.ca for assistance. Call centre hours are Monday to Friday from 8:30 a.m. to 7:30 p.m. with after-hour service available for municipal emergencies.

For updates and news as they happen, subscribe to Vaughan News and follow the official corporate channels on Twitter, Facebook, Instagram and LinkedIn.

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