Connecting you with City services on the go!

Image
Use QR codes at the SmartParks locations to book a facility, report litter and much more


The City of Vaughan is always looking for new and innovative ways to enhance the delivery of Service Excellence to all residents – and SmartParks is one of them! This new pilot project located at select Vaughan parks allows you to access amenity and facility bookings, report a problem such as litter, and make a service request by simply scanning a QR code with your smartphone.

This exciting new initiative designed to connect residents with City services is available in the following parks:

  • Chatfield District Park
  • Dufferin District Park
  • North Maple Regional Park
  • North Thornhill Community Park
  • Sonoma Heights District Park

The QR codes are located on lamp posts near entrances or amenities and fencing by gateway entrances to sports facilities. Accessing the City’s online services when out and about has never been easier.

For more information on the City’s SmartParks pilot project, visit vaughan.ca/SmartParks.

SmartParks reinforces the City’s commitment to Citizen Experience and Operational Performance, which are strategic priorities in the 2018-2022 Term of Council Service Excellence Strategic Plan. The City is committed to leveraging data-driven decision-making and promoting innovation and continuous improvement.

Remember, it’s important that everyone does their part to help keep parks clean – by putting trash where it belongs. Dispose of your items in the waste and recycling bins provided by the City in public spaces. If they are full, take your garbage home with you. If you see an instance of littering or dumping, report it to Access Vaughan by phone at 905-832-2281, by email at accessvaughan@vaughan.ca or online at vaughan.ca/ServiceVaughan.

For the latest updates, subscribe to Vaughan News and follow the City’s official corporate channels on Twitter, Facebook, Instagram and LinkedIn.

-30-