PSA: Review of water rates is underway
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Community asked to share feedback on current structure and
possible forgiveness program
The City of Vaughan is committed to providing water and
wastewater rates that are sustainable, fair and affordable, while also
sufficient for funding the cost of operating and maintaining Vaughan’s
infrastructure. As part of this commitment, the City is undertaking a
comprehensive review of the current rates and rate structure for the delivery
of water and wastewater services to Vaughan residents and businesses.
This study will provide recommendations for
sustaining the City’s water and wastewater infrastructure and delivery of
services over the next 10 years and explore the possibility of introducing a
one-time forgiveness program to provide financial relief for abnormally high
and unintentional water bills due to unexpected circumstances. The study is
expected to be complete by September 2020.
In response to the
global COVID-19 pandemic, the City of Vaughan continues to take steps to
support the community. To help ease immediate financial challenges for
residents and business owners, Mayor Maurizio Bevilacqua and Members of Council
voted to cancel the planned 2020 water and wastewater rate increases.
The City of Vaughan is
committed to delivering Service Excellence, as outlined in the Council-approved
2018-2022 Term of
Council Service Excellence Strategic Plan. Exploring the opportunities to enhance
the current rate structure and introduce a one-time relief program reinforces
the City’s commitment to Operational Performance, a strategic priority which
focuses on fostering a culture of continuous improvement by supporting
innovation and investing in infrastructure that elevates the quality of life in
Vaughan.
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