Vaughan brings more services online
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Service Vaughan tool allows residents to submit
and track requests 24/7
Service Vaughan is the City’s online reporting tool – and it’s expanding. It allows citizens to submit service requests easily, report non-emergencies and track submissions 24 hours a day, seven days a week. Today, the City is adding additional services to the tool that will make requests even easier for citizens, all with the click of a mouse.
Service Vaughan is the City’s online reporting tool – and it’s expanding. It allows citizens to submit service requests easily, report non-emergencies and track submissions 24 hours a day, seven days a week. Today, the City is adding additional services to the tool that will make requests even easier for citizens, all with the click of a mouse.
The following service
requests can now be completed online through Service Vaughan:
- hydrant meter rentals
- water meter applications
- municipal water checks
- water shut off/turn ons
- fire hydrant flow tests
- dewatering discharge approvals
- residential appliance and metal pickups
- sewer backup service payments
The tool
also receives requests for:
- animal services, including getting a pet licence.
- bids and tenders, including application submissions.
- by-law, including parking permits and paying for tickets online.
- debris, vandalism and graffiti, including reporting instances across the city.
- employment, including available job postings and application submissions.
- garbage and recycling, including tag purchases, bin exchanges and purchases, missed garbage and recycling collections and more.
- parks, trees and grass, including maintenance requests and complaints.
- recreation, including activity registration.
- roads and sidewalks, including maintenance requests and complaints.
- signs and sidewalks, including reporting an issue.
- water and wastewater, including reporting issues, Bulk Water Program registration and more.
Further benefits of the
reporting tool include a tracking feature to check the status of the submitted
inquiry online, the option to receive auto-updates either via email or through
the online tool, and the ability to provide feedback upon completion of the
request. The City is also working on adding additional services to the platform.
Broken glass and
vandalized park equipment are examples of municipal emergencies or problems
that require immediate attention. Call Access Vaughan at 905-832-2281 to report
these types of incidents.
Non-Vaughan residents are
also able to submit online requests if the inquiry is directly related to one
of Vaughan’s City services. First-time users must create a username and
password. Once the applicant has registered successfully, they will be
redirected to a login screen. Returning users can login to the system with the
email and password they have previously created.
To receive Vaughan’s updates
as they happen, sign up for the City Update eNewsletter at vaughan.ca/CityUpdate and follow the City’s Twitter, Facebook, Instagram and LinkedIn channels.
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