Vaughan gets Gold Certification for accessibility

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City of Vaughan
Tune into virtual celebration on May 25 at 1 p.m.
 

The City of Vaughan is committed to fostering an inclusive, accessible and accommodating community for all. In recognition of efforts taken to fulfill this mission, the Rick Hansen Foundation (RHF) has awarded multiple City facilities with Gold Certification for accessibility. A live-streamed virtual event will take place on Monday, May 25 at 1 p.m. to celebrate the achievement – tune in at vaughan.ca/live 

The following City facilities have been certified gold by the Rick Hansen Foundation Accessibility Certification (RHFAC) program: Vaughan City Hall, Vaughan Civic Centre Resource Library, and the North Thornhill Community Centre and Pleasant Ridge Library as a combined facility. Accessibility enhancements, such as automatic door openers, tactile walking surface indicators at stair areas, accessible seating and more, have contributed to reaching this milestone.
 
During the live-streamed event next week, the RHF will officially recognize these facilities as RHF Accessibility Certified Gold. Celebratory remarks will be shared from Mayor Maurizio Bevilacqua, Local and Regional Councillor and Chair of the Vaughan Accessibility Advisory Committee Linda Jackson and Rick Hansen. Further event information is available at vaughan.ca/COVID19.
 
The RHFAC program works to help improve accessibility in the public places where people live, work, learn and play. A rating system is used to evaluate the accessibility of a site and certify it at one of two levels – RHF Accessibility Certified or RHF Accessibility Certified Gold. A gold certification is the highest achievement.
 
As the City continues to implement new response efforts to support the community during COVID-19, it is now more important than ever to recognize accessibility achievements that will be enjoyed by residents long after the pandemic has passed. Receiving the official gold certifications further showcases the City’s commitment to several priorities outlined in the 2018-2022 Term of Council Service Excellence Strategic Plan, including enhancing citizen experience, contributing to an active, safe and diverse community, and city-building that creates welcoming and inclusive public spaces. Learn more about how the  City of Vaughan is championing accessibility at vaughan.ca/accessibility.
 
To help protect the community from further transmission of the virus, many services have transitioned online or continue via telephone. View the latest news and more at vaughan.ca/COVID19. To receive updates as they are released, sign up for the City’s eNewsletter at vaughan.ca/CityUpdate and follow the City’s official Twitter, Facebook and Instagram.
 
For more information about City matters, contact Access Vaughan at 905-832-2281 or accessvaughan@vaughan.ca. To ensure the City’s contact centre is accessible for everyone, a specialized Textnet software program has been implemented enabling deaf, deafened, hard of hearing or speech-impaired residents to easily access and converse with representatives. Individuals can use the services by calling 1-866-543-0545. Access Vaughan also has an over-the-phone interpretation system – Language Line – that provides verbal translation in more than 150 languages. Residents can request this service with a Citizen Service Representative, free of charge.
 
Those who feel unwell and believe they have symptoms related to COVID-19 should contact York Region Public Health at 1-800-361-5653 or Telehealth Ontario at 1-866-797-0000. For additional information and resources on COVID-19, including physical distancing tips and advice from Public Health officials, visit York Region's website at york.ca/COVID19.
 
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