Last chance to have your say on Vaughan’s next Term of Council priorities!

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Take the online survey before it closes on Wednesday, Aug. 31


What do you think the City of Vaughan should prioritize throughout the 2022-2026 Term of Council? Let the City know! The online survey to help inform the new iteration of the Service Excellence Strategic Plan closes on Wednesday, Aug. 31. Take the survey and play a meaningful role in Vaughan’s city-building efforts and ensure it continues to be a great place to live, work and play.

Service Excellence Strategic Plan

The Term of Council Service Excellence Strategic Plan identifies the strategic priorities that the administration will focus on to support Vaughan as a city of choice for residents and businesses.

Each four-year Term of Council Service Excellence Strategic Plan incrementally contributes towards the achievement of the Vaughan Vision and builds off the success of the previous plan to continue to align people, priorities, processes and technology. The plan outlines Vaughan's vision, mission and values and identifies key strategic activities staff will focus on to enable the execution and implementation of projects related to Council's commitment to citizens.

The City's budget and business plan processes are aligned with the Term of Council Service Excellence Strategic Plan to position the City to deliver on Council-approved priorities while continuing to keep the tax rate increase among the lowest in the Greater Toronto Area.

As the City continues on its Service Excellence Journey, measuring the progress of this strategic plan is a priority. Annual progress reports are provided to Members of Council and the community each year and include current performance measures as well as milestones and achievements.

For more information on the Service Excellence Strategic Plan, visit vaughan.ca/ServiceExcellence.

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