Vaughan honoured for communications excellence
The City wins four prestigious Communicator Awards for 2024
The City of Vaughan’s Communications, Marketing and Engagement department is once again being recognized for achieving excellence in this field after winning several Communicator Awards!
The Communicator Awards is dedicated to recognizing excellence, effectiveness and innovation across all areas of communication. It is the leading international awards program honouring talent in this highly competitive field. The City’s Communications, Marketing and Engagement department received four Communicator Awards in 2024.
The department won one Award of Excellence for the 2022-2026 Strategic Plan Design in the Campaign-Brochure or Pamphlet Series category.
In addition, three Awards of Distinction were received for:
- the Vaughan Fire and Rescue Service Chief’s 2023 Monthly Articles in the Series-Column or Editorial Series category.
- the Waste Less Monday’s social campaign in the Campaigns and Series-Educational and Instructional category.
- the Food in Canada campaign for the Series-Business-to-Business category.
The Award of Excellence, the highest honor, is given to those entrants whose ability to communicate positions them as the best in the field. The Award of Distinction is presented to projects that exceed industry standards in quality and achievement.
Vaughan’s Communications, Marketing and Engagement department, based in the Office of Communications and Economic Development, employs various communications methods to keep the community in the know, including daily media products, proactive media outreach, eNewsletters, social media, website content, mailers, signage and much more. That is in addition to extensive internal communications efforts for staff. Along with keeping Vaughan residents and businesses informed and engaged, the department uses compelling visuals and strategic storytelling to keep the community informed. The City’s contact centre – Service Vaughan – is also an integral part of this department.
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QUOTES
“Congratulations to the City of Vaughan’s Communications, Marketing and Engagement department for being recognized by the Communicator Awards with four remarkable wins! The Communicator Awards is dedicated to recognizing excellence, effectiveness and innovation across all areas of communication, which describes this team perfectly. Every single day, they provide robust communications to residents and businesses about our many city-building initiatives, deliver vital information on matters of public safety and offer support to departments throughout the corporation. I want to extend my sincerest thanks to each and every member of this team for their continued, and award-winning, commitment to delivering Service Excellence.”
- Mayor Steven Del Duca
“These awards reflect the Communications, Marketing and Engagement team’s ability to support important City initiatives, fulfilling the department’s mandate of providing residents, businesses, stakeholders and Council with information that delivers extraordinary customer service, enhances the citizen experience and provides opportunities for engagement. This well-deserved recognition underscores how focused the team is on providing Service Excellence, and the dedication of the communications professionals we employ. Congratulations on your accomplishments!”
- Nick Spensieri, City Manager
“I am proud to congratulate the Communications, Marketing and Engagement department for their exceptional achievements in 2024, which have received prestigious recognition through the Communicator Awards. The team has once again proven their commitment and passion for delivering daily communications that are timely, informative and innovative. This recognition highlights the team’s unwavering dedication to setting new standards in Service Excellence through every message that is shared with the Vaughan community.”
- Jennifer Ormston, Director of Communications, Marketing and Engagement
QUICK FACTS
- The City’s Communications, Marketing and Engagement department received four Communicator Awards for 2024.
- The department supports media and external communications, departmental and internal communications, community and stakeholder engagement and marketing, creative and production services. It also operates the Service Vaughan contact centre.
- The Communicator Awards is sanctioned and reviewed by the Academy of Interactive and Visual Arts, an invitation-only group consisting of top-tier professionals from acclaimed media, communications, advertising, creative and marketing firms.
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